Customer Service Episodes
Think you can spot a leader?
If you asked your clients to pick an industry leader, would they choose you? In this episode of marctv, you get the chance to test your leadership spotting skills. But be careful, it’s not as easy as you think. Especially with a big fat kid dancing around – and I don’t mean me. (You’ll have [...]
It’s not just a bill, it’s my freakin’ holiday
Can one little bill and a not so little boy spoil an otherwise great trip to Niagara Falls? Not much I can do about the boy, but we can certainly learn something from that bill.
Let’s take a deep breath
Over reacting seems to have become so normal, people don’t even notice it anymore. So what can businesses learn from others who have acted first and thought second?
The Fourth Word
Time to Say Goodbye to the...
It feels like only yesterday, but really it was about fifteen years ago, that every business meeting out of the office was conducted face to face, without the use of a laptop computer. It was around that time that laptops with real power started to emerge. Suddenly, business people started using laptop computers in business [...]Quick Tips
